Terms and Conditions for Memorial Blossom Tribute Pages

Effective Date: February 28, 2025
Last Updated: May 27, 2025

Welcome to Memorial Blossom’s Tribute Pages. By creating, accessing, or interacting with a tribute page, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, do not use our services.

1. Acceptance of Terms

By accessing, creating, or contributing to a Tribute Page on Memorial Blossom, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

2. Purpose of Tribute Pages

Memorial Blossom’s Tribute Pages are designed to honor and commemorate loved ones who are deceased, or to allow individuals to prepare a digital legacy for future generations. Users may create pages to share memories, photos, videos, and written tributes.

3. User Responsibilities

3.1 Content Guidelines

Users must ensure all content posted is:

• Respectful and appropriate for a memorial setting.

• Free from hate speech, violence, harassment, and offensive material.

• Free of copyrighted material unless the user owns or has explicit permission to post it.

3.2 Accuracy of Information

Users are responsible for the accuracy of the content they provide. Memorial Blossom LLC is not liable for any errors, omissions, or misleading information.

3.3 Privacy and Sensitive Information

Do not share private or sensitive information about others without consent, including but not limited to names, addresses, phone numbers, or other personally identifiable information.

3.4 Prohibited Use Cases

Tribute Pages may not be used for:

• Suicide notes, political manifestos, or any form of threatening or harmful declarations.

• Promoting self-harm, violence, or illegal activities.

• Any communication intended to incite real-world harm, harassment, or intimidation.

Memorial Blossom LLC reserves the right to report concerning behavior to relevant authorities and disclaims any liability arising from such content.

4. Prohibited Activities

The following actions are strictly prohibited:

• Spamming, advertising, or promoting outside services.

• Impersonating others or misrepresenting your identity.

• Uploading malware or harmful code.

• Using tribute pages for social media storage, non-memorial purposes, or fraudulent intent.

5. Moderation and Removal of Content

Memorial Blossom LLC reserves the right to review, edit, or remove any content or tribute page at its sole discretion without notice. Users who repeatedly violate these terms may have their accounts restricted or terminated.

6. Intellectual Property Rights

By submitting content, including images, to Memorial Blossom, you grant us a non-exclusive, royalty-free license to display, distribute, and promote that content as part of the Tribute Page service. You retain ownership and may request removal at any time. Submitted content may be used for commercial purposes, including platform enhancement and AI training.

7. Data Privacy and Security

Your personal information is handled in accordance with our Privacy Policy. While we implement reasonable safeguards, no online system can guarantee absolute security. Tribute pages are public; all uploaded content may be indexed or viewed online.

8. Limitation of Liability

Memorial Blossom LLC is not liable for:

• Emotional distress caused by content posted on tribute pages.

• Loss or deletion of content due to technical failure or maintenance.

• Disputes between users regarding content or contributions.

• Actions taken by third parties who access public tribute page content.

9. Disclaimer of Warranties

The Tribute Page services are provided “as is” and “as available.” Memorial Blossom LLC makes no warranties regarding uninterrupted access, accuracy, or error-free performance. We do not guarantee any specific outcome or emotional impact.

10. Indemnification

You agree to indemnify and hold harmless Memorial Blossom LLC, its owners, employees, and affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the service, your content, or your violation of these Terms.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Kentucky. Any disputes shall be resolved exclusively in the courts located in Oldham County, Kentucky.

12. Age Requirements

Users must be at least 13 years old. Users under 18 must have parental or guardian consent to create or manage a tribute page.

13. Right to Refuse Service

Memorial Blossom LLC reserves the right to refuse service, remove tribute pages, or delete accounts for any reason, including but not limited to violations of these Terms or actions that conflict with our mission.

14. Payment Terms

Fees for premium features are non-refundable unless otherwise specified. Payments are processed through approved third-party gateways. Memorial Blossom LLC is not responsible for payment processor errors.

15. Data Retention and Backups

While we strive to maintain reliable backups, we do not guarantee permanent preservation. Users are encouraged to maintain their own copies of important content. Inactive pages may be archived or deleted after a period of time.

16. Use of AI Technology

Some of our services, including, but not limited to, our chat support bot, obituary and eulogy generation tools, AI song/text recommenders, and funeral planning tools, are powered by artificial intelligence (AI). By using these features, you agree to the following:

16.1 Consent to Automated Processing

You consent to the automated processing of the personal information you provide in order to generate memorial-related content. This may include names, dates, religious preferences, or family background as required to fulfill the AI-based features.

16.2 Accuracy and User Responsibility

AI-generated content is provided as a creative and informational aid. It may contain errors, unintended biases, or culturally insensitive phrasing. You are solely responsible for reviewing and editing any AI-generated drafts before publication or distribution.

16.3 Prohibited Uses of AI

You agree not to use AI tools for:

• Generating offensive, defamatory, or harmful content

• Creating false identities or impersonating others

• Circumventing moderation systems or creating spam

16.4 Transparency and Disclosure

We reserve the right to disclose when AI tools are in use and may annotate or flag AI-generated content accordingly. AI use may evolve, and we will update these terms to reflect changes. Memorial Blossom may use AI to help develop and improve services.

16.5 Data Use and Retention

Data entered into AI tools is processed through third-party provider OpenAI. Please understand that any data entered submitted into our AI tools may be retained by OpenAI.

17. Copyright Complaints (DMCA)

If you believe your copyright has been infringed, you may file a complaint in accordance with the DMCA. Contact us at remember@memorialblossom.com with your claim and the required documentation.

18. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full effect.

19. No Legal, Medical, or Funeral Advice

Memorial Blossom LLC does not provide legal, medical, or funeral planning advice. All content and tools are for informational and commemorative purposes only.

20. Changes to These Terms

We may update these Terms at any time. Continued use of the platform constitutes acceptance of the revised terms.

Thank you for using Memorial Blossom to honor the lives and legacies of those who matter most.

Privacy Policy

Effective Date: February 28, 2025

Last Updated: February 28, 2025

Memorial Blossom LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase through Amazon or other connected platforms.

By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal information from you in the following ways:

a. Information You Provide Directly

• Name, email address, phone number, and mailing address
• Payment and billing information (processed securely through third-party payment processors)
• Order details for memorial products, grave care, funeral print services, tribute pages, or other services
• Any content you provide in tribute pages, memory books, or other interactive features

b. Information Collected Automatically

• IP address, browser type, and device information
• Browsing behavior on our website (via cookies and similar technologies)
• Purchase history and interaction with our services

c. Information from Third Parties

• Amazon may share limited customer information with us to fulfill orders
• Social media interactions, if you engage with our business on platforms like Facebook or Instagram

2. How We Use Your Information

We use the personal data we collect to:

• Fulfill and manage your orders, including shipping and customer support
• Provide customized tribute pages, memory books, and other requested services
• Improve our website, marketing efforts, and customer experience
• Send transactional emails (such as order confirmations and updates)
• Comply with legal requirements and prevent fraud

We do not sell your personal data to third parties.

3. How We Share Your Information

We may share your data with:

• Service Providers – We work with third-party vendors (e.g., payment processors, printing services, and shipping carriers) to fulfill orders.
• Amazon & Other Marketplaces – If you purchase through Amazon, they may share your details with us to process your order.
• Legal Compliance – We may disclose personal data if required by law or to protect our business from fraud or security threats.

4. Your Rights Under CCPA & GDPR

For California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal data we collect and how we use it
• Request deletion of your personal data (with some exceptions)
• Opt-out of the sale of personal data (we do not sell your data)
• Non-discrimination for exercising your privacy rights

To make a CCPA request, contact us at memorialblossom@gmail.com

For EU & UK Residents (GDPR Rights)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data and request a copy
• Correct any inaccurate or incomplete data
• Delete your personal data when legally applicable
• Restrict processing under certain conditions
• Withdraw consent at any time for marketing communications

To exercise GDPR rights, contact us at memorialblossom@gmail.com

5. Data Retention & Security

We retain your data for as long as necessary to fulfill your orders and provide services. We implement security measures to protect your personal information, but no system is 100% secure. If you believe your data has been compromised, please contact us immediately.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Analyze website traffic and improve our services
• Remember your preferences and personalize content
• Ensure secure transactions

You can manage your cookie preferences in your browser settings.

7. Children’s Privacy

Our services are not directed at children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any data.

9. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any privacy-related inquiries or to exercise your rights under CCPA or GDPR, please contact us:

📧 Email: memorialblossom@gmail.com